Data We Collect
When you register an account on tl1971, make deposits, place bets, or interact with our platform in any capacity, we collect certain categories of personal data. We collect only what is necessary for the legitimate operation of the tl1971 platform and to fulfil our obligations to you as a registered player. Below is a transparent breakdown of every category of data we may hold about you.
Registration and Identity Data
When you create your tl1971 account, we collect your full legal name, date of birth, email address, mobile phone number, and residential address. This information is required to open your account, verify your identity in accordance with our Know Your Customer (KYC) process, and ensure compliance with our 18+ age restriction policy. We may also collect copies of government-issued identity documents — such as your National ID Card (NID), passport, or driver's licence — when you request a withdrawal or when our verification team requires additional confirmation of your identity.
Financial and Transaction Data
To process your deposits and withdrawals in BDT (৳), tl1971 collects the details of your registered payment methods, including your bKash account number, Nagad account number, Rocket (Dutch-Bangla Bank) account number, Upay details, or bank account information where bank transfers are used. We retain a full record of all transactions — deposits, withdrawals, bonus credits, and wager histories — associated with your account for audit, anti-money laundering (AML), and dispute resolution purposes.
Technical and Device Data
Each time you access the tl1971 platform, our servers automatically log certain technical data, including your IP address, browser type and version, operating system, device identifiers, screen resolution, language settings, and the pages or features you interact with during each session. This data is used to maintain platform security, detect fraudulent or duplicate account activity, optimise the user experience across different devices, and compile aggregated analytics that help us improve the tl1971 service over time.
Communications Data
If you contact tl1971's support team via live chat or email, we retain a record of that correspondence, including the content of your messages and any attachments submitted. This data allows us to track the resolution of support requests and maintain service quality standards. Where you have opted in to receive marketing communications from tl1971, we also retain your consent record and the history of communications sent to you.
Identity Data
Name, date of birth, NID / passport, residential address — collected for KYC and account verification.
Financial Data
bKash, Nagad, Rocket, and bank details — held for payment processing, AML compliance, and transaction history.
Technical Data
IP address, browser, device, session logs — used for security, fraud detection, and platform optimisation.
Communications Data
Support chat and email records — retained to track issue resolution and maintain service quality standards.
How We Use Your Data
tl1971 processes your personal data only for specific, legitimate purposes. We do not sell your data to third parties for their own marketing purposes, and we do not use your data in ways that are incompatible with the purposes described below. The following table summarises each processing activity, its purpose, and the lawful basis on which tl1971 relies.
| Processing Activity | Purpose | Lawful Basis |
|---|---|---|
| Account registration | Create and manage your player account on tl1971 | Contractual necessity |
| KYC / identity verification | Confirm your identity, age (18+), and address before processing withdrawals | Legal obligation & contractual necessity |
| Payment processing | Execute deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer | Contractual necessity |
| Fraud and AML monitoring | Detect, prevent, and investigate money laundering, fraud, and duplicate accounts | Legal obligation & legitimate interest |
| Responsible gaming controls | Apply deposit limits, session limits, and self-exclusion features at your request | Contractual necessity & legal obligation |
| Customer support | Respond to your queries, resolve disputes, and maintain service quality records | Contractual necessity & legitimate interest |
| Marketing communications | Send promotional offers and platform news where you have given explicit consent | Consent (opt-in only) |
| Platform analytics | Analyse usage patterns to improve tl1971 features, performance, and game selection | Legitimate interest |
| Legal compliance | Meet obligations under applicable international gaming, financial, and data laws | Legal obligation |
tl1971 does not make solely automated decisions — including profiling — that produce significant legal effects on you, without providing a means for you to request human review. If you believe an automated process has produced an incorrect outcome on your account, contact our support team at [email protected].
Data Sharing & Disclosure
tl1971 does not sell, rent, or trade your personal data to third parties for commercial gain. However, to deliver the tl1971 service effectively and to meet our legal obligations, we share certain data with the following categories of trusted third parties. In every case, data sharing is limited to what is strictly necessary for the stated purpose, and all recipients are contractually bound to handle your data securely and in accordance with applicable privacy standards.
Payment Service Providers
To process your BDT (৳) deposits and withdrawals, tl1971 shares relevant transaction data — including your registered payment account identifiers and transaction amounts — with the applicable payment service provider (bKash, Nagad, Rocket, Upay, or your designated bank). These providers operate under their own privacy policies and regulatory frameworks and are independently subject to financial regulation.
Game Software Providers
Games on the tl1971 platform are delivered by third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. When you launch and play a game from one of these providers, basic technical session data — such as a pseudonymous session token and game event logs — is transmitted to the provider's servers to render the game and record results. This data does not include your full identity details or payment information.
Identity Verification Services
tl1971 may use third-party KYC verification services to cross-reference the identity documents you submit during the verification process. These services process only the data necessary to confirm the authenticity of your documents and return a verification result. Your documents are not retained by these services beyond the period required to complete the check.
Legal and Regulatory Authorities
tl1971 will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or regulatory directive, or where such disclosure is necessary to protect the legal rights, safety, or property of tl1971, its players, or third parties.
tl1971 will never share your personal data with third-party advertisers, data brokers, or marketing agencies for their independent commercial use. Any marketing communications you receive from tl1971 originate from tl1971 directly and are sent only where you have explicitly opted in.
Data Retention
tl1971 retains your personal data for no longer than is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, unless a longer retention period is required or permitted by law. The following guidelines govern our standard data retention periods.
- Active Account Data: While your tl1971 account remains active, we retain all registration, identity, financial, transaction, and communications data associated with your account. This data is necessary to deliver the tl1971 service to you on an ongoing basis.
- Post-Closure Retention: Following voluntary or involuntary account closure, tl1971 retains your account data for a minimum of 5 years. This retention period is required to satisfy our AML, financial record-keeping, and audit obligations, and to resolve any disputes that may arise after closure.
- KYC Documents: Copies of identity documents submitted during KYC verification are retained for a minimum of 5 years from the date of submission, in line with standard financial services record-keeping requirements.
- Transaction Records: Full transaction histories — including deposit, withdrawal, and wager records — are retained for a minimum of 7 years for financial audit and AML compliance purposes.
- Support Communications: Records of support conversations are retained for 3 years from the date of the interaction, to allow for retrospective investigation of complaints or disputes.
- Marketing Consent Records: Where you have opted in to receive marketing communications, we retain your consent record for as long as your account is active plus an additional 2 years following account closure, as evidence of lawful processing.
- Anonymised Analytics Data: Aggregated, anonymised usage data — from which no individual can be identified — may be retained indefinitely for platform improvement purposes.
When a retention period expires and there is no ongoing legal obligation to retain the data, tl1971 securely deletes or anonymises the relevant records using industry-standard data destruction methods.
Your Privacy Rights
As a registered player on the tl1971 platform, you hold a number of rights with respect to the personal data we process about you. tl1971 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, please contact our support team at [email protected] with the subject line "Privacy Rights Request" and a clear description of your request.
Right of Access
You have the right to request a copy of the personal data tl1971 holds about you, along with information about the purposes for which it is processed, the categories of data involved, and the parties with whom it has been shared. We will respond to verified access requests within 30 days of receipt.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. For basic account information such as your email address or phone number, you may also update these details directly by contacting our support team via live chat.
Right to Erasure
In certain circumstances, you may request the deletion of your personal data from our systems. This right applies where the data is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other lawful basis applies), or where the data has been unlawfully processed. Note that the right to erasure is not absolute — where tl1971 is required by law to retain data (for example, for AML or financial audit purposes), we are unable to delete the relevant records until the applicable retention period has expired.
Right to Object to Marketing
Where tl1971 processes your data for direct marketing purposes, you have an unconditional right to object to that processing at any time. To unsubscribe from tl1971 marketing communications, use the unsubscribe link in any marketing email or contact [email protected]. Opting out of marketing does not affect the delivery of transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
Right to Withdraw Consent
Where tl1971 processes your data on the basis of your consent (for example, for marketing communications or optional analytics cookies), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.
All privacy rights requests must be submitted from your registered tl1971 email address so that we can verify your identity before processing the request. tl1971 does not charge a fee for standard privacy rights requests and will acknowledge receipt within 5 business days.
Data Security
tl1971 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it against unauthorised access, disclosure, alteration, or destruction. While no online platform can guarantee absolute security, the measures described below reflect the current industry standard for a platform of tl1971's type and scale.
Technical Security Measures
- SSL / TLS Encryption: All data transmitted between your browser and the tl1971 platform is encrypted using 256-bit SSL/TLS protocols. The padlock icon in your browser's address bar confirms that your connection to tl1971 is secure.
- Encrypted Data Storage: Sensitive data fields — including passwords and payment account identifiers — are stored in encrypted form in our databases. Passwords are hashed using a one-way hashing algorithm and are never stored or transmitted in plaintext.
- Access Controls: Access to player data within tl1971's internal systems is restricted on a strict need-to-know basis. Employees and contractors who require access to personal data to perform their duties are subject to confidentiality obligations and receive regular data security training.
- Two-Factor Authentication (2FA): tl1971 offers optional two-factor authentication for player accounts. We strongly encourage all players to enable 2FA via their account security settings to add an additional layer of protection against unauthorised account access.
- Fraud Detection Systems: tl1971 operates automated fraud and anomaly detection systems that monitor account activity in real time to identify and respond to suspicious behaviour, including unusual login patterns, atypical transaction volumes, and indicators of account takeover.
Your Role in Account Security
While tl1971 invests significantly in platform security, the security of your account also depends on the steps you take as an individual. You are responsible for keeping your tl1971 login credentials confidential, choosing a strong and unique password, and logging out of the platform when accessing it from a shared or public device. tl1971 will never ask for your password via live chat, email, or any other channel. If you receive a communication purporting to be from tl1971 that asks for your password, treat it as a phishing attempt and report it to [email protected] immediately.
In the event of a data security incident that is likely to result in a risk to your rights and freedoms, tl1971 will notify affected players without undue delay and provide clear guidance on the steps you should take to protect yourself.
Policy Updates & Contact
tl1971 reviews this Privacy Policy periodically and may update it to reflect changes in our data processing practices, changes in applicable law, or improvements to the tl1971 platform. Where changes are material — meaning they significantly affect how we collect or use your data, or expand your obligations — we will notify you in advance via your registered email address and post a clear notice on the tl1971 platform. The "Last Updated" date at the top of this page indicates when the current version took effect.
Your continued use of the tl1971 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with a revised policy, you should cease using the platform and close your account in accordance with the account closure procedure described in our Terms and Conditions.
Minor Updates
For minor, non-material changes — such as corrections to typographical errors, clarifications of existing practices without substantive change, or formatting adjustments — tl1971 may update the policy without sending a direct notification. We recommend reviewing this page periodically to stay informed of any such adjustments.
How to Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of your privacy rights as described in Section 6, please contact the tl1971 privacy team using the following details. All privacy-related enquiries will be acknowledged within 5 business days and resolved within 30 calendar days where practicable.
- Email: [email protected] (please include "Privacy" in the subject line)
- Live Chat: Available 24/7 via the tl1971 platform in English and Bengali
- Support Hours: All responses are provided in Bangladesh Standard Time (BST, UTC+6)
This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. For any questions regarding these terms, please contact [email protected].